PRIVACY POLICY

Last updated: February 2025

VIGO LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ignitedcontent.co and use our services.

1. Information We Collect

We collect information you voluntarily provide when you fill out our contact form, including: your name, email address, phone number (including mobile number), type of business, current monthly revenue, and any message content you submit. We may also automatically collect device and usage data such as your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and clickstream data.

2. How We Use Your Information

We use the information we collect to: respond to your inquiries and contact form submissions; communicate with you about our services, including sending service-related updates; send marketing and promotional messages via SMS/text and email (with your consent); improve our website, services, and user experience; analyze trends and website traffic; and comply with applicable legal obligations.

3. SMS/Text Messaging Opt-In and Consent

By providing your mobile phone number and checking the marketing consent checkbox on our form, you expressly consent to receive recurring marketing and promotional text messages (SMS/MMS) from VIGO LLC. Message frequency may vary. You may receive messages about our services, promotions, updates, and related content.

Opt-out: You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further marketing messages will be sent unless you re-subscribe.

Help: Reply HELP to any message for customer support information, or contact us directly at valfilms1@gmail.com or +1 (267) 912-2601.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from VIGO LLC.

4. Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookie and Tracking Practices

Our website uses cookies and similar tracking technologies (such as pixels and web beacons) to improve your browsing experience, analyze website traffic, and understand user behavior. Types of cookies we use include: essential cookies required for site functionality, analytics cookies (e.g., Google Analytics) to understand how visitors interact with our site, and marketing cookies to deliver relevant content. You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect site functionality.

6. Data Security and Handling

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure storage of personal data, restricted access to personal information on a need-to-know basis, and regular review of our security practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting obligations. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information: the right to access the personal data we hold about you; the right to request correction of inaccurate or incomplete data; the right to request deletion of your personal data; the right to withdraw consent for marketing communications at any time; the right to opt out of SMS messages by replying STOP; and the right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the information below.

9. Third-Party Services

We use the following third-party services that may collect or process your data: Web3Forms (form submission processing), Google Analytics (website traffic analysis), and SMS/messaging platform providers (message delivery). Each of these services operates under their own privacy policies. We encourage you to review their respective policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a person under 18, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

VIGO LLC
Email: valfilms1@gmail.com
Phone: +1 (267) 912-2601